How to book your activities using Tokens

HOW DO THEY WORK?

Activity Tokens are available to buy online via My Account or via the app and can be redeemed against paid-for activities at Butlin’s through the app.  

 

4 weeks (28 days) before your break starts, the lead booker can start booking shows and redeeming Tokens for paid-for activities for your whole party, via the Butlin’s app.  If you’ve booked an Early Access VIP pass, the lead booker will be able to book shows and paid-for activities 3 days earlier.  

 

As this is a new way to book your paid-for activities at our Bognor Regis resort, we wanted to share some top tips beforehand, so check out our handy video to guide you through how to use your Tokens to book activities.

 

Please note: Up to 24 hours before the activity is due to start, you will be able to cancel the activity and your Token(s) will be credited for you to use again. However, you will not be able to cancel or amend the booking within 24 hours of the activity starting and you will not receive a Token credit. All activities are subject to availability. Purchasing Tokens does not guarantee you access to a specific game/activity. Please see our full terms and conditions for more information.

 

HOW TO PURCHASE AND REDEEM TOKENS

TOP TIPS:

  1. Make sure you've downloaded the latest Butlin's Bognor Regis app if you don’t have auto updates switched on. (And don’t forget to turn on your notifications, so we can keep you up to date with what’s happening on your break!)  
  2. You can view how many Activity Tokens you have to redeem in the Wallet feature in the app.  
  3. Use our handy Tokens calculator to work out how many Tokens you need for each activity. You can find that here.
  4. Good to know: the app description will display how many Tokens are needed. Some paid-for activities bookable per person, others per unit (e.g. cage, room, board). Be sure to read the app description which will display what this is for each activity.
  5. Tokens are the new method of payment for our existing paid-for activities as well as those in PLAYXPERIENCE, for example, Pottery Painting.
  6. If you don't have any Activity Tokens, it's still not too late to buy - in fact, the more you buy, the more you save, reducing the cost per activity! 
  7. As the lead guest, you can continue to buy Activity Tokens via the app, right up until the last day of your Butlin's break. 
  8. If any of your party wants to book an activity, they can do so by visiting one of our Booking Points on resort - Leisure Hub, PLAYXPERIENCE, Holiday Booking Shop, or Hotel receptions.

FREQUENTLY ASKED QUESTIONS (FAQs)

HOW DO TOKENS WORK?

BOOKING ACTIVITIES IN THE APP AND ON RESORT

MORE ABOUT PLAYXPERIENCE

USEFUL INFORMATION FOR BOOKING PLAYXPERIENCE ACTIVITIES

TERMS & CONDITIONS

The Butlin’s App

With Butlin’s at your fingertips, you can see what's on during your break, and book shows and activities before you arrive on resort. You can even manage your booking whilst on the go using our handy wallet feature.
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