Book Your Experience

Butlin's at your fingertips

We want you and your family to get the best from your break at Butlin's - that's why we've developed a brand-new app which allows you to book shows plus free and paid-for activities in advance. Plus, our B-Serve app allows you to order food and drink straight to your table on resort!

Looking for information about changes to safety measures after Freedom Day?

On 19th July, we updated all our protocols to ensure you can have tons of fun, while still keeping safe. Read more about our new (and some remaining) rules on our Resort Updates page.

Having app issues?

If you're seeing a "failed to get activities" message, it's because our servers are busy. We're sorry - please keep trying!

If you're seeing greyed out booking slots, this could be for a number of reasons. If you click on a slot (even if it's greyed out) it will tell you the reason why.

Our app servers are a little busy right now, so if you're experiencing some issues, feel free to head over to butlins.com/planmyday and use our Plan My Day tool to book shows. Activities can be only booked via the app.

Please note: you'll still be able to view any bookings made via Plan My Day on the app, but if you want to cancel or make any changes to your bookings, you'll need to do this via Plan My Day, not the app.

Download the new Butlin's app

With Butlin’s at your fingertips, it’s now easier than ever to plan and book your experience. Thanks to our brand-new app, you can see what's on during your break and book your shows and activities before you arrive on resort. And, best of all, it means no more standing in line!

Download the B-Serve app

Download our food and drink app in advance so you're signed in and ready to order when you arrive on resort.

Booking rules:

Once you've you've paid for your break in full, you'll receive an email from us letting you know when the booking slots for your specific dates have opened. The lead booker will then be able to book shows, activities and any dining packages for their whole party via the Butlin's app.

All booking slots are subject to availability.

Shows and activities:

To ensure full-on fun for everyone, we've put the following booking rules in place:

You’ll be able to pre-book one pantomime performance for three or four-night breaks. If you’re staying for seven nights, you’ll be able to pre-book two pantomime performances.
You’ll be able to pre-book one summer headline show for three or four-night breaks. If you’re staying for seven nights, you’ll be able to pre-book two summer headline shows.
You’ll be able to pre-book and pay for our summer Big Top Circus. Show times will be allocated and communicated prior to your arrival and you’ll need to plan around your allocation.
You'll be able to pre-book one evening show for each night of your break.
Our DJ sets and discos are returning at 9.15pm each night and there’s no need to pre-book – just turn up! Please note: venues across resorts may differ.
Shows taking place in the Skyline Pavilion no longer need to be pre-booked – just turn up!
If you’d like to see more than just your pre-booked shows, simply check the app from 9am each day of your break or head to a standby queue for any last-minute availability (access can’t be guaranteed)
You won't be able to pre-book additional shows or activities if they overlap, for example: if you have a show booked for 3pm-4pm, you won't be able to book another show that starts at 3:45pm.

Swimming:

There’s no longer a need to pre-book swimming. You can use the pool as much as you like throughout your break – just turn up!
There’s no longer a time limit on swimming sessions.
Changing rooms are now open as normal, however we encourage you to arrive swim ready.
Lockers are available, so don’t forget to bring a £1 coin!

2021 DineAround dining plan:

If you've purchased our 2021 DineAround dining plan, you'll need to book your dining slots in advance.

You can dine in participating restaurants for breakfast twice throughout your stay, subject to booking availability. This is limited by day and excludes three-night breaks.
Booking for lunch and dinner is not compulsory but we recommend you do so.
Time slots are set up in 15-minute blocks, for example: 7pm, 7:15pm, 7:30pm. You'll need to select the time you wish to arrive at the venue.
Restrictions will apply to the number of times any one restaurant may be booked throughout your stay.
Only the lead booker can book dining reservations for those in their party.

Arrival time:

We know your holiday starts from the moment you arrive so we’re asking you to book your arrival time in advance.

We'll email the lead booker 7 days before your break with details on how and when to do this. You'll be able to select your preferred time or make any amendments to your selection up until 10am on the day of arrival, using our Plan My Day tool.
Our team will be ready to welcome you from the second you arrive, ensuring your accommodation is ready for you and your family. You won't be able to access your accommodation before the normal published times (3pm or 4pm dependant on your accommodation type or Premier Club early access).
If you select an arrival time after your accommodation access time, it won't be ready until the time you have selected to arrive.
Only the lead booker can book an arrival time, so if you have multiple guests joining you on your booking, please let them know the arrival time you have selected for your party.