Public Transport Announcement: We’ve been notified of the rail strike action that will be taking place between Saturday 1st and Sunday 9th October. The rail industry is working hard to minimise the effect that this will have on rail services, however, some services will be cancelled or disrupted. We want your journey and arrival to go as smoothly as possible, so please plan ahead and check before you travel. Visit www.nationalrail.co.uk to find out more.
We can't wait to see you on resort getting stuck into all sorts of family fun! Until then, everything you need to know before you go to Butlin’s Skegness is here.
You can start by familiarising yourself with the resort using the map below.
Use our handy tabs below to find out more about what you need to know before your break:
Book Your Experience
So, you’ve booked your holiday. What next? There’s so much to see and do on a Butlin’s break, and we don’t want you to waste a single second of fun. That’s why it’s now easier than ever to plan and book all of your activities and shows in advance using the Butlin’s Skegness app and also get your also get your arrival time and DineAround slots booked by visiting butlins.com/planmyday.
You will receive an e-mail 14 days before you are due to arrive to let you know when you can book shows, activities, dining and your arrival time.
Entertainment Guides
To check out what’s on your break and when, take a look at our handy entertainment guides. Please note, you can also find this information on the Butlin’s Skegness app.
Can’t see the guide for your break? Don’t worry, your guide will be published 14 days before your break.
Things to do
On top of the huge amount of entertainment included in your break, for just a little extra you can enjoy a range of activities that are sure to add that extra bit of sparkle to your holiday.
OUR FOOD & DRINK OPTIONS
Your action-packed adventure starts and ends with plenty of tasty treats. Our dining plans offer flexibility, choice and value for money. We've made it super easy for you to add dining to your break. All you need to do is simply login to My Account and click 'add dining'.
Whether it's lunch, dinner, a special occasion or a frothy coffee pit stop, we've also got a variety of restaurants, cafés and bars at Butlin’s for you and your family to enjoy. Find out more about our dining plans and restaurants on resort, including menus.
SHOPPING
Need to grab an essential item or just feel like a bit of retail therapy? At Butlin’s, we’ve got a shop to cover your every need.
LET’S GET READY FOR YOUR BREAK
Before you get busy packing, here's a quick reminder of what you'll find in your accommodation. You’ll also be able to find out if your accommodation includes towels or a housekeeping service during your break:
Hire Shop
Don't worry if something you need isn’t included in your accommodation. Essentials are available to hire from our Hire Shop, including pushchairs, hairdryers and more!
WiFi on resort
To help you stay connected during your break at Butlin’s, you can use our free Essential WiFi or choose to upgrade to our Premium WiFi for an additional cost.
IMPORTANT TO NOTE
Please note that your accommodation will be fully serviced before you arrive. However, if you need additional linen during your stay, you can request this from our Guest Services team on resort.
How to find us
Finding us is easy! Our address is:
Butlin’s Skegness, Ingoldmells, Skegness, Lincolnshire, PE25 1NJ
Your Arrival & Check In
Here’s all you need to know to make sure you have a speedy and smooth arrival and check-in experience.
- You’ll receive an e-mail the day before you arrive to confirm your arrival information, including your allocated arrival entrance.
- When you get to Butlin’s, you’ll need to head to your allocated arrival entrance. It’s really important that you arrive at the right arrival entrance to ensure a safe and easy check-in.
- We ask that you only arrive within your booked arrival time slot.
- Haven’t booked a time slot? You can still book a slot until 4pm the day before you arrive by visiting butlins.com/planmyday.
- Our team will direct you onto our drive through check-in, where your welcome pack and key card will be waiting for you. All you need is your booking reference number and photo ID ready to show our team.
- When you get to the drive-through, we kindly ask that you please stay in your car for your own safety and keep the noise to a minimum by switching off your engine.
- Once you’re checked in, you’ll be directed to your accommodation and the nearest car park. Don’t worry, there are lots of free on-resort parking spaces.
- Once you’ve parked up, there are plenty of luggage trolleys to help you unload the car and get your belongings into your accommodation. Trolley parks are located in or near the car park.
Arriving via public transport?
If you're arriving by public transport, you'll need to head to the Main Entrance, where our team will be ready to direct to your check-in location, Green Baize.
You'll be able to select your preferred arrival time, up until 3pm the day before you arrive by clicking below.
To change your arrival time, all you need to do is submit another form using the same link.
WE’RE HERE TO HELP
If you need to get in touch with our team before your break, our team are here to help.
Please see our Contact Us page for details.
FAQs
Haven't quite found what you're looking for? Our frequently asked questions section offers more help and advice.
NEED OUR HELP DURING YOUR STAY?
If you need help during your stay, our Guest Services team will be on call or available via chat on the Butlin's app. You'll find details of how to get in touch with our Guest Services team in your Welcome Pack when you arrive.
Have you provided your guest details?
To make your arrival quick and easy, we need the correct details of all the guests in your party as part of our terms and conditions. But don't worry, it'll only take a minute to update your guest details if you haven't done so already.
Simply log in to My Account and select ‘update my guest details' to secure your booking. To log in, you'll need your booking reference as well as the full names, dates of birth and the full address of everyone in your party.
DOWNLOAD OUR APPS
DOWNLOAD THE B-SERVE APP
Our B-Serve app allows you to order food and drink straight to your table on resort. Download it in advance so you’re signed in and ready to order when you arrive.
DOWNLOAD The Butlin's APP
Never miss a moment of fun with our easy-to-use app. You can see what's on during your break, book shows and activities before you arrive and even manage your booking whilst on the go. Everything you need to get the most out of your break, all rolled into one handy app!