When can I book shows and activities?
Once you've paid for your break in full, you'll receive an email from us letting you know when the booking slots for your specific dates have opened. The lead booker will then be able to book shows and activities for their whole party via the Butlin's app two weeks before your break.
Do you have to download the Butlin's app?
Yes, to get the most out of your Butlin’s break, you should download the Butlin's app. If you want to book our shows or activities, and get the most out of your break, you should use the Butlin's app. Please note: If you don’t have access to a smart phone, there are booking points available on resort. Please note: there may be limited availability when booking on resort.
Do I need the Butlin's app to book swimming?
Nope! There’s no need to pre-book swimming. You can use the pool as much as you like and for as long as you like throughout your stay – just turn up and have fun (subject to opening times).
Do you have to pre-book all shows and activities?
Nope! There’s no need to pre-book freeflow entertainment – just turn up and have fun (subject to venue capacity).
Can I use the Butlin's app to book dining?
Guests on a DineAround package can book via Butlins.com/planmyday
. You can view menus and opening times on our Butlin's apps. Please see our general booking guide for more information.
Can I book arrivals on the Butlin's app?
You can book arrival times via Butlins.com/planmyday
. You can view your arrival information in the wallet section of the Butlin's app.
Does the Butlin's app automatically update, or do I need to reinstall it?
You need to enable automatic updates, or you can update manually. Please note: If you’re using the old Butlin's app, you need to delete this first, then install the new Butlin's app for the resort you’re visiting.
How do I find out what entertainment is available on my break?
The easiest way is to download the Butlin's app.