BOOK SHOWS & ACTIVITIES WITH THE BUTLIN'S APP
Never miss a moment of fun with our easy-to-use app. With Butlin’s at your fingertips, you can see what's on during your break, and book shows and activities before you arrive on resort. You can even manage your booking whilst on the go using our handy wallet feature. It’s everything you need to get the most out of your break, all rolled into one handy app! So, what are you waiting for? Download now and get tapping!
Download now
Each resort has its own app. To download the new app, search your app store:
Butlin's Bognor Regis | Butlin's Minehead | Butlin's Skegness
Alternatively, click the links below.
Download on Apple
Download on Android
Please note: If you’re a returning guest and have used our app previously, you need to delete it and download the latest version for the resort you're visiting.
Why download our Butlin’s app?
SEE WHAT’S ON
During your break and make the most of our jam-packed entertainment schedule.
BOOK YOUR EXPERIENCE
Before you arrive. You’ll get an email when booking slots for shows and activities become available.
USE THE WALLET FEATURE
To keep track of your itinerary and store your booking confirmations all in one place.
NAVIGATE RESORT
Using our interactive maps. View restaurant opening times and the quickest way to get there.
B-SERVE APP
Got an app-etite? Our B-Serve app allows you to order food and drink straight to your table on resort. Simply make a note of your table number, choose what you fancy and pay for it from the palm of your hand – our friendly team will do the rest. Download it in advance so you’re signed in and ready to order when you arrive. Easy!
Order in our restaurants:
- Ludo's Italian
- The Diner
- Firehouse Grill
- The Beachcomber Inn
- Traditional Fish & Chips (Minehead offer takeaway only)
- Rock and Sole, Skegness (takeaway only)
- Papa John's, Bognor Regis
Order drinks & bar snacks in our venues:
- Centre Stage
- Reds
- Studio 36
- Hotshots
- Bar Rosso in Bognor Regis & Minehead
- Jellyfish Lounge in Skegness
- Inn on the Green in Minehead
Please note: Vouchers can’t be used on the B-Serve app. A team member will provide table service on request inside the venue.
Having problems with our app?
Firstly, please make sure your app is up to date as we've added some new features and bug fixes. Below are some handy tips for resolving the most common issues our guest sometimes come across.
Struggling to book a show?
Our app servers sometimes get a little busy. If you're experiencing issues, feel free to head over to Butlins.com/planmyday and use our Plan My Day tool to book shows. You'll still be able to view any bookings made via Plan My Day on the app, but if you want to cancel or make any changes to your bookings, you'll need to do this via Plan My Day, not the app.
Please note: Paid for activities can be only booked via the app.
Getting the "failed to get activities" message?
If you're seeing a "failed to get activities" message, it's because our servers are busy. We're sorry – please keep trying!
Seeing 'greyed out' booking slots?
If you're seeing greyed out booking slots, this could be for a number of reasons. If you click on a slot (even if it's greyed out) it will tell you the reason why and offer a solution.
Still having difficulties?
If you're still having trouble with any of our apps, see our FAQs below or email apps@butlins.com and detail your issue, the make and model of your phone, and any screenshots you may have.
FAQs
When can I book shows and activities?
Once you've paid for your break in full, you'll receive an email from us letting you know when the booking slots for your specific dates have opened. The lead booker will then be able to book shows and activities for their whole party via the Butlin's app two weeks before your break.
Do you have to download the Butlin's app?
Yes, to get the most out of your Butlin’s break, you should download the Butlin's app. If you want to book our shows or activities, and get the most out of your break, you should use the Butlin's app. Please note: If you don’t have access to a smart phone, there are booking points available on resort. Please note: there may be limited availability when booking on resort.
Do I need the Butlin's app to book swimming?
Nope! There’s no need to pre-book swimming. You can use the pool as much as you like and for as long as you like throughout your stay – just turn up and have fun (subject to opening times).
Do you have to pre-book all shows and activities?
Nope! If going with the flow is more your style, then check out our brand-new ‘freeflow’ tab. There’s no need to pre-book freeflow entertainment – just turn up and have fun (subject to venue capacity).
Can I use the Butlin's app to book dining?
Guests on a DineAround package can book via Butlins.com/planmyday. You can view menus and opening times on our Butlin's apps. Please see our general booking guide for more information.
Can I book arrivals on the Butlin's app?
You can book arrival times via Butlins.com/planmyday. You can view your arrival information in the wallet section of the Butlin's app.
Does the Butlin's app automatically update, or do I need to reinstall it?
You need to enable automatic updates, or you can update manually. Please note: If you’re using the old Butlin's app, you need to delete this first, then install the new Butlin's app for the resort you’re visiting.
How do I find out what entertainment is available on my break?
The easiest way is to download the Butlin's app.