If you've already booked with us
See our common help topics or chat to the Butlin's bot below. If you're still stuck call 0330 100 6649 (9am-7pm, Mon - Sun)
Call 0330 100 9334 (9am-5pm, Mon - Sat)
Group bookings 19+
For groups of 19+ call 0330 102 5297 (9am-5pm, Mon - Sat)
To make a new booking
Call 0330 100 6648 (9am-9pm, Mon - Sun)
Make a payment
The easiest way to make a payment at any time, that's safe and secure is online via My Account. Or call us on 0330 100 6657 where you’ll be able to use our automated payment system (please have the booking reference, arrival date, surname and date of birth of the lead guest and the amount you need to pay to hand). Please note: from 1st January 2020, any payments that are made over the phone with a member of our team will be subject to a £3 administration charge.
Premier Club members
Call 0330 102 5280 (9am-9pm, Mon - Sun)
Our Day Visits section contains all the information you need to plan and book your visit. Alternatively, call 0330 100 9732 (9am-5pm, Mon - Sat)
Travel agent sales
For enquiries, call 0330 102 5303
For all other enquiries, please call 0330 100 6649 (9am-7pm)
Calls to 03 numbers are charged at standard UK rates and may vary from mobiles. These calls are included in any inclusive packages.
Common help topics
Exchange your Tesco Clubcard vouchers for exclusive savings on family breaks at Butlin's.
If you've booked your Butlin's break through The Sun Holidays promotion, find the information you need here.
Haven't quite found what you're looking for? Our frequently asked questions section offers more help and advice.
Tell us what you think about our website and your experience, and any suggestions on how we can improve it for you.
Contact us if you or a member of your party has any disability requirements, for example, restricted mobility or access requirements.