Just a quick question?
See our Frequently Asked Questions
or click the Help icon below to search for an answer.
Need to call us?
You can check our expected call wait times here
, and below the contact numbers for each team:
Customer Care team for existing bookings
: 0330 100 6649 - Open 9am to 7pm daily.
Sales team to make a new booking: 0330 100 6648 - Open 9am to 9pm daily.
: the easiest way to make a payment is online at butlins.com/pay
or through My Account
. Alternatively, you can make a payment through our automated service or discuss payments with our team on 0330 100 6657. Open 9am to 7pm daily.
Groups of 20 or more
: 0330 102 5297 – Open 9am – 5pm from Monday to Saturday (Skegness open Sunday 9am – 5pm).
Disability requirements and adapted accommodation
: 0330 100 9334 – Open 9am – 5pm from Monday to Saturday (Skegness open Sunday 9am – 5pm). For more information, please visit the Disability Requirements page
: 0330 102 5303 or Family Fund: 0330 102 5290
Calls to 03 numbers are charged at standard UK rates and may vary from mobiles. These calls are included in any inclusive packages.