Common help topics
Autopay
Plan in advance and pay for your break in manageable, monthly payments.
Holiday Protection
For details and costs about our Holiday Protection.
Download our App
The easiest way to see your booking, make payments, plan your itinerary and more.
WIFI
Stay connected with our free Essential WiFi or upgrade to Premium for an additional cost.
Tesco Clubcard
Exchange your Tesco Clubcard vouchers for exclusive savings on family breaks at Butlin's.
Sun Holidays
If you've booked your Butlin's break through The Sun Holidays promotion, find the information you need here.
FAQs
Haven't quite found what you're looking for? Our frequently asked questions section offers more help and advice.
Website Feedback
Tell us what you think about our website and your experience, and any suggestions on how we can improve it for you.
Disability Requirements
Contact us if you or a member of your party has any disability requirements, for example, restricted mobility or access requirements.
Lowest Price Guarantee
Find your break cheaper before you go and we'll refund the difference with our Lowest Price Guarantee offer.