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GET IN TOUCH

Just a quick question? See our <a href="https://support.butlins.com/hc/en-gb">Frequently Asked Questions</a> or click &ldquo;Need Help&rdquo; to search for an answer or to start a Live Chat.

 
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Existing bookings: &nbsp;If you need to add or remove dining, change your additional extras or change guest details, please log into your online account by <a href="https://holidays.butlins.com/sw/AccGotoMyAccount.do">clicking here</a> where there will be no admin charge to make changes. If you need to upgrade, add guests to your booking or to cancel, please call us on <a href="tel:0330 100 6649">0330 100 6649</a>.

Our phone lines are open 9am to 7pm Monday to Friday, and 9am to 6pm Saturday and Sunday. Please note: there is a &pound;20 admin charge to amend your booking over the phone and if cancelling then cancellation charges may apply.

 
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Sales team to make a new booking: <a href="tel:0330 100 6649">0330 100 6648</a> - Our phone lines are open 9am to 7pm Monday to Friday, and 9am to 6pm Saturday and Sunday (please note: our sales team are unable to help with changes to existing bookings).

 
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Payments: the easiest way to make a payment is online at <a href="https://holidays.butlins.com/sw/MRetrieveBooking.do?siteSource=U%20FAMILY">butlins.com/pay</a> or through <a href="https://www.butlins.com/account/login">My Account</a>.

 
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Groups of 20 or more: <a href="tel:0330 100 9732">0330 100 9732</a> &ndash; Open 9am &ndash; 5pm from Monday to Saturday.

 
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Disability requirements and adapted accommodation: <a href="tel:0330 100 9732">0330 100 9732</a> &ndash; Open 9am &ndash; 5pm from Monday to Saturday. For more information, please visit the <a href="https://www.butlins.com/help-contact/disability-requirements">Disability Requirements page</a>.

 
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Travel agents: <a href="tel:0330 102 5303">0330 102 5303</a> or Family Fund: <a href="tel:0330 102 5290">0330 102 5290</a> - Open 9am to 7pm daily. 
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Calls to 03 numbers are charged at standard UK rates and may vary from mobiles. These calls are included in any inclusive packages. 
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Need to contact us or have a question?

Autopay

Autopay is the new and easy way for you to pay for your Butlin's break. Plan in advance and pay for your break in manageable, monthly payments.

Butlin&#39;s offer our Guests free WIFI services with device speeds up to 8Mbps. Our guests can enjoy general internet browsing, social media access and the majority of streaming services where coverage is available 24 hours a day with no download restrictions.

Is Wi-Fi included?

If you've got a question or would like to talk to someone, find our telephone contact numbers here.

Contact Us | Butlin's

UPDATE FROM OUR MINEHEAD RESORT 17TH SEPTEMBER 2023

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Look out for our emails with all the exciting news and updates.

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