FIND THE RIGHT PHONE NUMBER FOR YOUR ENQUIRY
DO YOU ALREADY HAVE A BOOKING WITH US?
If you'd like to:
- Add or remove a dining package
- Make a change to your added extras
- Change guest details
The quickest and best way to do this is via My Butlin's which you can access here - there will be no admin charge to make these changes in My Butlin's.
If you'd like to:
- Upgrade your accommodation
- Add guests to your booking
- Cancel your booking
Please call 0330 100 6649. Lines are open 9am to 7pm Monday to Friday and 9am to 6pm Saturday and Sunday.
Please note: there is a £20 admin charge to amend your booking over the phone, and if cancelling then cancellation charges may apply.
WOULD YOU LIKE TO MAKE A NEW BOOKING?
You can call our Sales team on 0330 100 6648. Lines are open 9am to 9pm every day (please note: our sales team are unable to help with changes to existing bookings).
WOULD YOU LIKE TO MAKE A PAYMENT?
The easiest way to make a payment is online at butlins.com/pay or in My Butlin's which can be accessed here.
GROUPS OF 20 OR MORE
Please call 0330 100 9732. Lines are open 9am – 9pm every day.
DO YOU HAVE ANY DISABILITY REQUIREMENTS?
Please call 0330 100 9732. Lines are open 9am – 9pm every day. For further information, please visit our Disability Requirements page.
TRAVEL AGENTS & FAMILY FUND
If you are from a travel agent please call 0330 102 5303.
If you query is about Family Fund, please call 0330 102 5290. Lines are open 9am to 9pm Monday to Friday, and 9am to 6pm Saturday and Sunday.
Please note: Calls to 03 numbers are charged at standard UK rates and may vary from mobiles. These calls are included in any inclusive packages.