Your resort guide
Download this all-important guide for everything you need to know about your upcoming visit to Butlin's, including a map of the resort and recommended things to bring.
What's in your accommodation
Before you get busy packing for your break, here’s a quick reminder of what you’ll find in your accommodation.
Your Dining Guide
Take a look at our dining guide before you set off on a break so you've got a good idea of what's available on resort. If you’ve booked one of our dining plans, please ensure you arrive by 6:30pm if you plan to have your evening meal.
If you've purchased DineAround, this guide will help you make the most of your dining plan with handy tips and FAQs.
Download our app
The easiest way to see your booking, make payments, see what's on and more.
Make a payment
To make a quick, safe and secure payment any time, visit My Account. Or call us on 0330 100 6657 where you’ll be able to use our automated payment system (please have the booking reference, arrival date, surname and date of birth of the lead guest and the amount you need to pay to hand).
Haven’t quite found what you’re looking for? Take a look at our frequently asked questions section for more help and advice.
Arriving at resort
You’re welcome to arrive on resort and enjoy our facilities from 1pm. A member of our team will be at the gate 24 hours a day to greet you on your arrival and direct you to your check in location. Don’t forget to have your booking confirmation and a form of ID ready.
Where and when to check in
Where to check in and at what time varies by accommodation type so check our handy guide below.
Where to park
We have lots of free, on resort parking, although spaces can’t be reserved. When you arrive on resort, our team will direct you to the car park closest to your accommodation.
Gather your bearings and get to know our Skegness resort a little better before you arrive with our handy resort map.
Take a look at whereabouts on our resort you’ll be staying and what you'll find near it.
Plan your day
Pop in and see us in Discover Butlin's - we'll help you to plan your day and book or find out more about our daytime activities.
Essentials including hairdryers, pushchairs and bottle warmers are available to hire, as well as go karts and trikes for a fun family day of exploring our resort.
Download our app
The easiest way to plan and view your personal itinerary, use our interactive map, access dining menus and much more.
WiFi on resort
Stay connected with our free essential WiFi or upgrade to premium WiFi for an additional cost.
Our Holiday Protection covers you against cancellation so you can book your break knowing you’re protected should you need to cancel.
Add a dining plan
If you’ve not already added a dining plan to your break, book it online via My Account before you go to save 20%.
Big Top Circus
Only on Summer Holiday breaks, enjoy mesmerising acts under our Big Top Circus for a summer like no other! £5pp when booking online.
Our B-Line Fast Passes allow you to be at the front of the queue at Centre Stage and Reds, and gain early access to the Character Theatre.
Diversity Dance Academy
Meet Diversity and learn an incredible choreographed dance by the group themselves; your children will just love it!
Skyline Gang Dance Academy
Designed for 5-14 year olds, our very own Skyline Gang will have your children learning a dance routine to the song that closes the live show.
Love adventure? Our Adrenaline Pass gives you access to the climbing wall, high ropes and more.
All Action Pass
Ramp up the action on your break and add our pass on for access to Adventure Golf, bowling, go karts and more.
Enjoy a perfect mix of adventure and entertainment including Go Karts, American Pool and Bowling.
Butlin's Football Academy
If your children are mad about the game and fancy learning a few new tips and tricks from professional coaches, then the Butlin's Football Academy is perfect for them.
Take some time out and relax in our spa. Your 13-17 year olds are welcome to join you for a spa experience, too.
For the best seats in the house, visit our bookable Sky Bar in Centre Stage that sits on mezzanine level overlooking the stage.
Decided you need more space or would like to be closer to the Skyline Pavilion? Upgrade your accommodation before you go by calling our team on 0330 100 6649.