WHITELISTING OUR EMAIL

Here at Butlin's we want to make sure you don't miss out on any of the important information we share. That's why we are asking guests to add our email address to your whitelist - otherwise known as adding us to your approved senders list. 

 

Whitelisting our email will simply mean that when you receive an email from us it won't get lost in your junk or spam folders. This is especially important for emails we may send about your booking and how to get the best out of your time on resort.

 

Whitelisting is a simple process to complete and will help you make sure you're not missing out on anything in the future, and you only have to do it once as your settings will be remembered. 

Here are some helpful tips:

  • Usually, all you need to do is open an email from us, and click on our email address to add us to your contacts/safe senders list (sometimes right-clicking on our email address works, depending on your email account type)
  • Making sure that when you do receive an email from us, you mark it as 'not spam'. This will help our emails stay out of your junk folder 
  • For other email clients it might require you to go into your email settings and add our name to your safe senders list
  • For Gmail, it will require you to move our email into your main inbox and then accept that future emails will also be sent there

 For more information, step-by-step guides and some visual tips - you can find out more on whitelisting here