Will housekeeping enter my accommodation throughout my stay?
No, your accommodation will be fully serviced before you arrive and sealed with a sticker across the front door to let you know it's ready for you. If anything isn't quite right, you'll still be able to contact our Guest Services team
Will I receive new towels during my stay?
For environmental reasons we ask you to reuse your towels during your say but if you need fresh ones you'll still be able to contact our Guest Services team. If you're not in when we deliver it, we'll leave it just inside the accommodation. Once you have changed your linen you'll need to place it in the bag provided and left outside your door for us to collect. Towels are only included in selected types of accommodation; please see your booking for details
Will I receive new linen and towels during a 7 night stay?
If you're staying with us for 7 night you won't receive any new linen but you will receive fresh towels on day four of your stay. Towels are only included in selected types of accommodation; please see your booking for details
Will there be complimentary cleaning products?
Only guests staying in self-catering accommodation will receive a welcome pack containing washing up liquid and a cloth