Health, safety & peace of mind

Winter 22 Facemask Update (24th January 2022)

The safety and well-being of our guests and team has always been, and will remain, our biggest priority. Following on from recent Government guidelines, you are no longer required to wear a face covering on our resorts. However, the government suggests that you continue to wear one in crowded and indoor spaces where you come into contact with people you do not normally meet.   

We know that Covid is going to be around for a while yet so, for peace of mind, certain measures will remain in place on resort.

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Face Coverings

Following on from recent Government guidelines, you are no longer required to wear a face covering, but the government suggests that you continue to wear one in crowded and indoor spaces.
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Hand Sanitiser

Hand sanitiser units can still be found in various places around resort and at the entrances to all our venues, bars and restaurants.
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Social Distancing

We ask that you still maintain a respectful distance when queuing and moving around resort.
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Venue Capacity

Our entertainment venues will now operate at full capacity, and singing and dancing is allowed – in fact, we encourage it!

Cleaning Measures

Enhanced cleaning measures will remain in place across every touch point of our resorts.
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Track & Trace

We’re no longer legally required to record contact details of all guests in our venues on resort, however we will continue to display QR codes and scanning is now voluntary.
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Symptoms & Positive Tests

If you have symptoms or test positive for COVID-19, you should not travel to any of our resorts – you are still required to isolate. This also includes those who have been double vaccinated.

Coronavirus Guarantee

Bookings made before 14th March 2022 qualify for our Coronavirus Guarantee.
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