Butlins: Altogther More Fun!
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FAQ's Minehead

How do I find you?

Heading north the simplest route is to take the M5 to Taunton (Junction 25), then take the A358 and A39 to Minehead. Heading south on the M5 you can follow the signposts for the A39 from Junction 24. You can't miss us; we're just half a mile along the seafront road from Minehead town centre.

Alternatively visit Multimap for details and directions.

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I'm travelling by rail/coach, how do I get to the Resort?

Why not let the train or coach take the stress out of travelling to and from Minehead. If you're travelling by train, the nearest main line station to Minehead is Taunton. A bus transfer service is operated by Southern National between Taunton station and Minehead. This service is available at an additional cost. For general information call Southern National on 01823 272033.

And, if you are travelling by coach, you will arrive at the Resort's main entrance. Please note that National Express coaches stop inside the main entrance. Look out for the option to book your travel when you book your holiday.

If you have booked your travel through us your tickets will arrive 7-10 days before you travel. They will not come with the confirmation of your holiday.

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Where do I go when I arrive?

As you are welcomed at the entrance to Butlins, Minehead, you will be guided to a free car park.

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What if I arrive later than 6pm?

Don't worry if you arrive later than planned as the Welcome Team at the Main Entrance will direct you where to go to check-in.

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What time can I check in?

Premier Club guests check in from 12.00pm at Guest Services and access your accommodation from 3pm.

Deluxe accommodation guests can check in from 2.30pm at Guest Services and access your accommodation from 3.00pm.

Gold accommodation guests can check in from 12.00pm at Gold Reception and access your accommodation from 3.00pm.

Standard or Silver accommodation guests can check in from 12.00pm next to Guest Services and access your accommodation from 4pm

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What can I do if I arrive early?

You are welcome to use all facilities and start enjoying your Butlins holiday anytime from 12.00pm.

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What if I am a Premier, Deluxe or Gold guest?

You can check-in from 3.00pm at the following locations: Premier guests in the Skyline, Deluxe and Gold guests are directed by our Welcome Team upon arrival at the Main Entrance.

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What if I am a Standard or Silver guest?

You may check in and collect your keys from 12.00pm in check-in.

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What do I do with my luggage?

Luggage can be left in your car, or in the Left Luggage Office until you have checked-in and collected your keys.

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What do I need to bring with me to check-in?

Please ensure that you have your booking confirmation with you which also advises you where to check-in. If you are a Premier guest then please bring along your membership card so that you can claim your privileges from the Advance Booking Centre, if applicable.

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If I am a dinner, bed & breakfast guest, what time are evening meals served until?

Standard and Silver guests, your evening meals will be served from 4.30pm until 7.00pm on your day of arrival and from 4.30pm until 6.30pm for the remainder of your break.

Gold guests, your evening meals will be served from 4.30pm until 7.30pm for the duration of your break.

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I am a self-catering guest, where can I purchase food on arrival?

Our Spar convenience store on Resort is open until midnight and there is a wide selection of restaurants to cater for every taste on Resort.

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What do I get when I arrive?

You will receive a full Entertainment Guide detailing the fabulous choice of entertainment that you can enjoy during your stay at Butlins, Minehead, and a guide to check-in.

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Can "Patch" come along too?

As much as we love our four-legged friends, unfortunately they're not allowed on the resort, so please make alternative arrangements for them before you arrive. Assistance dogs are of course welcome - please just let us know before your stay.

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Will there be linen provided in my accommodation?

Yes, and the beds in all accommodation will be made up for your arrival.
What's included?

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What nightlife do you have?

Centre Stage and Reds

Centre Stage, our fantastic show bar is where the majority of our evening entertainment is based. During busier breaks we will also open Reds, a second top venue.

Centre Stage hosts spectacular production shows and live performances and Reds, an extremely versatile venue for comedy shows, bands and dancing.

Pubs and Bars

In Bar Rosso you can take your pick from cocktails, wines or beer all served inside the Skyline Pavilion. The Swinging Shillelagh is an Irish-themed bar with outrageously fun Karaoke nights. Green Baize Snooker Club offers free snooker tables and darts for lovers of traditional bar sports, plus lots of comfortable seating if you prefer to watch. Hotshots is a sports-themed bar where you can go ten-pin bowling. Play American pool and watch sport on the big screen And don’t forget to check out Jaks, our rocking over 18's bar, that also plays host to a great line up of entertainment, as well as a DJ playing well into the early hours.

Restaurants

The Sun & Moon is a traditional pub with a terrific, family atmosphere. It serves food like it should be including hearty breakfasts. Skyline Café is right in the heart of the Skyline Pavilion and is open all day serving coffee, pastries, sandwiches and hot snacks. Burger King has unique flame grilled burgers and is home of the Flame grilled whopper, Chicken Whopper and King Fries. Finnegan's, the 'plaice' to enjoy fish & chips, just as they should be.

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What is there to do outside the Resort?

There are some great places to visit and explore right on your doorstep and further afield including:

  • Wookey Hole
  • Jousting at Powderham Castle
  • Dutch Garden at Hestercombe
  • Lynmouth & Lynton
  • Tropiquaria
  • Cleeve Abbey
  • Watchet
  • Exmoor National Park
  • Exmoor Falconry & Animal Farm
  • Chedder Gorge
  • Glastonbury Tor
  • West Somerset Railway

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What entertainment is available for kids?

We have different free Kid?s Clubs depending on the age of your children:

  • 5-8's
  • 9-12's
  • 13's - 16's 'The Zone'

Activities range from stage school, treasure hunts, circus workshop and football coaching for the younger ones to DJ skills, TV presenting, film making and evening club nights at The Zone for the older ones.

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What else can I hire?

You can hire:

Deposit

Daily Charge

Towels

£5.00

£2.50

Toaster

£10.00

£2.50

Iron

£10.00

£2.50

Microwave

£20.00

£4.00

Mini Fridge

£20.00

£4.00

To hire scooters and manual wheelchairs please phone the Resort on 01643 703331 ext 5555 or ask for the Hire Centre. Please note that there are a limited number available so pre-booking is strongly advised.

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Can family/friends visit?

We would be delighted to welcome family and friends who wish to visit you while you are on holiday with us. You need to meet your visitors at the day visitors entrance and have your accommodation keys with you. Please check the Minehead Day Visitors section of the website for prices and opening times.

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Can I get money out whilst on holiday?

There are two cash machines on Resort and cash back is available in a number of our shops.

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Will I be able to upgrade my accommodation?

If you would like to check whether it is possible to upgrade your choice of accommodation please phone one of our holiday advisors on 0845 070 4757. The maximum call charge is 2p per minute from a BT landline. Calls from other networks may vary.

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Can I park outside my accommodation?

Visitors booked into Deluxe can park outside their accommodation, also disabled visitors can get a parking pass, otherwise please park in the main car parks.

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Where do I go to enquire about extending my holiday?

Please visit the Holiday Booking Shop, where staff will be happy to assist you.

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Can I book another holiday whilst on Resort?

We'd be delighted to welcome you back to Butlins. Please enquire at the Hoiday Booking Shop where you will be informed about our fantastic unique to Butlins, Price Guarantee offers and promotions. If you are a regular visitor to Butlins ask about membership to the Butlins Premier Club and the benefits you can enjoy.

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Can I play the National Lottery on Resort?

You can purchase lottery tickets in Spar, located in the Boardwalk.

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What time, at the end of my holiday, do I have to leave the Resort by?

Please vacate your accommodation by 10.00am and return your accommodation keys to either Guest Services or the Main Entrance as you depart. However you are welcome to stay on Resort and enjoy, if available, the entertainment until midday.

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