Some useful contact information to help answer your questions

Want to make a new booking or check availability?

Click here or call us on  0330 100 6648 (9am-9pm)

Need to make a payment?

You can make payment online it's easy! Or you can call us on 0330 100 6649* (9am-7pm)

Got a question about an existing booking?

Our frequently asked questions might be able to help located here, or if not give us a call on 0330 100 6649* between 9am-7pm

Are you a Premier Club member?

Find out more here or give us a call us on 0330 102 5280 (9am-9pm)

Are you coming for the day?

Please find out more here Day Visits or call 0330 100 9732 (9am-5pm)

Are you coming in a big group (20 or more)

Email us or call us on 0330 102 5297 (9am-5pm)

Do you have special needs?

Find out more information here or call us on 0330 100 9334 9am-5pm

Travel agent sales enquiries

0330 102 5303

All other enquiries

*Calls to 0330 numbers from landlines cost no more than calls to geographic numbers (up to 9p per minute). Calls from mobiles and landlines are included in free call packages. Calls from mobiles outside of free call packages typically cost between 8p and 40p per minute.

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