Some useful contact information to help answer your questions

Want to make a new booking or check availability?

Click here or call us on  0845 070 4734 (9am-9pm)

Need to make a payment?

You can make payment online it's easy! Or you can call us on 0330 1006 649* (9am-7pm)

Got a question about an existing booking?

Our frequently asked questions might be able to help located here, or if not give us a call on 0330 1006 649* between 9am-7pm

Are you a Premier Club member?

Find out more here or give us a call us on 0845 070 4777 (9am-9pm)

Are you coming for the day?

Please find out more here Day Visits or call 0845 070 4772 (9am-5pm)

Are you coming in a big group (20 or more)

Email us or call us on 0845 070 4747 (9am-5pm)

Do you have special needs?

Find out more information here or call us on 0845 070 4748 9am-5pm

Travel agent sales enquiries

0845 070 4740

All other enquiries

*Calls to 0330 numbers from landlines cost no more than calls to geographic numbers (up to 9p per minute). Calls from mobiles and landlines are included in free call packages. Calls from mobiles outside of free call packages typically cost between 8p and 40p per minute.

Calls to 0845 numbers, from BT landlines the maximum call charge is 2p per minute.
Calls from other networks may vary.

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